Subject and purpose of work: Micro Enterprises (UMKM) have a great potential to support the economic condition, however, if it is not balanced with managerial abilities, team effectiveness is not maximised. This study investigates increasing team effectiveness through training and mentoring in making Qur’ani job designs of micro enterprises. Materials and methods: The study used a pre-posttest design of control and experimental groups. 74 total respondents were involved and divided into a control and an experimental group. Each group consisted of 37 respondents. The measuring instruments used in the study were a questionnaire developed by the researchers implementing Qur’ani Job Design, as well as the value of team effectiveness in micro enterprises. The data analysis was performed by the analysis of variance (ANOVA), which assessed the magnitude of the effect of training and mentoring team effectiveness. Results: The results indicated that training and assistance of making qurani job designs can help increase the effectiveness of a team. Conclusions: Based on the results and discussion, it can be concluded that the evaluation that was carried out shows that quranic job design can help increase the effectiveness of micro enterprises teams. Thus the hypothesis in this study was accepted.
ABSTRAKPT. KIX (inisial) merupakan salah satu perusahaan manufaktur yang sedang menyesuaikan diri dengan tantangan bisnis saat ini. Dengan demikian, PT. KIX memerlukan pemetaan terhadap hubungan sebab akibat permasalahan yang terjadi dengan proses bisnis sebelum mengembangkan intervensi. Penelitian ini bertujuan untuk mengukur efektivitas organisasi di PT. KIX, mengetahui hubungan sebab akibat permasalahan yang terjadi, dan mengembangkan intervensi yang sesuai. Action research adalah metode yang digunakan dengan menggunakan teori open system sebagai panduan diagnosis. Data yang disajikan bersifat kuantitatif (kuesioner, studi dokumen) dan kualitatif (observasi, wawancara, studi dokumen). Jumlah responden kuesioner sebanyak 92 orang yang terdiri dari operator, staf, inspektur, kepala seksi, kepala bagian, dan manajer. Sementara itu, responden wawancara berjumlah 5 orang yang terdiri dari 3 manajer, 1 kepala seksi, dan 1 kepala bagian. Validasi dilakukan melalui kajian teori yang disesuaikan dengan budaya dan proses bisnis perusahaan, serta judgement expert, yaitu manajer HR, kepala bagian dan pemegang jabatan. Hasil penelitian menunjukkan bahwa ditemukan adanya kebutuhan terhadap pengembangan kamus kompetensi teknis dan aspek-aspek yang diperlukan dalam pembuatan kamus kompetensi teknis tersebut. Kesimpulan penelitian ini yaitu, proses bisnis yang ada di PT. KIX belum berjalan efektif, sehingga intervensi yang dilakukan adalah mengembangkan kamus kompetensi teknis di salah satu divisi yang ada di PT. KIX. Meskipun demikian, konsep yang digunakan dapat diaplikasikan di divisi lain sehingga diharapkan dapat membantu dalam pengelolaan sumber daya manusia yang ada di PT. KIX. Kata Kunci: action research, teori open system, kamus kompetensi teknis.ABSTRACT PT. KIX is manufacturing company that adapting with business challenges. So that, PT. KIX needs to analyze the causes and impacts of existing problems with business processes before applying interventions. This research aims to measure the effectiveness of organization at PT. KIX based on the causes and impacts of existing problems, and developing appropriate interventions. Action research is the method used in this study with open system theory as a diagnosis guide. The data presented in both quantitative (questionnaire, document study) and qualitative (observation, interview, and document study). Participants of questionnaire is 92 included operators, staff, inspector, section head, head of divison, and manager. Meanwhile, the number of qualitative participant is five included three managers, one section head, and one head of division. The validation was measured by using theoretical study, which is appropriated with organization culture and business processes, and judgment expert (HR manager, section head, and job holders). This study found that there was a need for development of technical competency dictionary and the aspects needed to developing the technical competency dictionary. The conclusion of this study is the business processes at PT. KIX has not effect...
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