This study addresses one of the most critical advents and highly sought after the technological breakthrough of today's service sector. Internet of things has been finding relevance in today's service sector as a significant impetus to superior service delivery and advanced service proposition to customers. Healthcare sector is also no exception. This study taking data from the Indian healthcare sector attempts to check the relationship between IoT adoption and proposed service delivery gains experienced by healthcare organizations (if any). The study based on the theoretical premises of cybernetic control theory and technology adoption model by Davis, Hypothesized that IoT adoption must positively influence flexibility and agility and in turn, flexibility positively influence readiness. The empirical evidence supports these hypotheses, and all the findings validate the propositions that healthcare organizations and the players and actors involved in healthcare consider IoT adoption as pivotal. Because the survey outcomes establish path analysis linkages through Structural equation modeling (SEM). SEM results highlight the significant positive impact of IoT adoption on flexibility and agility and in turn, even stronger association and effects of flexibility on readiness in the services offered by healthcare organizations. This study outcomes are very vital for hospital managers and upcoming healthcare practitioners as it establishes empirical evidence supporting IoT adoption as a helpful step and prominent success factor for better flexible patient care delivery and agility.
IoT along with big data capabilities is useful in fall detection, medical fridges, sportsman care, patient surveillance, chronic disease management, sleep control and monitoring, etc. Every year a large number of patients are identified with diabetes or cardiac disorders. There is a greater need to handle many patients with the existing medical staff and doctors like cardiologists and diabetologists. This chapter aims at establishing the logical conceptualization and linkages of IoT enabled system linkages with wearable, big-data platforms and cloud-based mhealth delivery. The study subsequently aims at qualitatively and quantitatively validating and putting forth a feasible nuanced understanding framework linking the major contemporary technology triads/automated care delivery process platform in the healthcare context with prime focus on patient health monitoring and care-delivery
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