Purpose E-government websites/portals are effective modes of communication between governments and citizens. The information quality (IQ) of these websites/portals is of vital importance and, hence, is worth assessing, to ensure their effectiveness. This study aims to assess the IQ dimensions of e-government websites/portals in Pakistan and also evaluate the most significant IQ indicators. Design/methodology/approach This study used a quantitative research method based on a survey. The data were collected from a sample of young citizens, and a questionnaire was adopted from a previous study by Kandari, et al. (2011) with minor changes to reflect the local context. Findings The findings revealed that out of 20 IQ indicators, 14 were rated 4 or 5 on a five-point Likert scale, indicating a reasonably high IQ for Pakistani e-government websites/portals. Value-added, “accessibility” and “objectivity” were the top three indicators, while timeliness, ease of operation and advertisement were the least rated indicators, suggesting that these need to be addressed. The findings of the study also revealed that IQ indicators are not affected by the different age groups of citizens. Research limitations/implications The focus of this study was limited to university students to understand their perceptions about IQ indicators of e-government websites in Pakistan, and the results can only be generalized to young Pakistani citizens and the developing countries with a similar context. Practical implications This study could provide some guidance to policy makers and websites designers in the development of e-government websites according to users’ needs and identifying the ways to regularly maintain and update these websites. Originality/value This study provides an understanding of the IQ of Pakistani e-government websites from the citizens’ perspective. It attempts to fill that gap and produce findings that could assist in making informed policy decisions.

Information and communication technologies have changed and created a ubiquitous work environment for employees to work at any place and at any time. But it also caused technology overload for them. This study aims to evaluate the previously published literature to examine the effects of technology overload in the workplace. This systematic literature review employed a qualitative research design and reviewed articles on technology overload from the workplace perspective. N-Vivo, a qualitative software, was used to create and analyze codes and themes. This study looked at factors that create technology overload such as interruption overload, work-life conflict/work-family conflict, stress, social network service addiction/email addiction, social overload, and lost productivity. This study also established the challenges that knowledge workers/employees have to face at the workplace. Results indicate that self-efficacy, training, and time management are the key strategies to overcome technology overload. This study would contribute to the literature by examining the technology overload in the workplace. It will increase the employees’ awareness of strategies to overcome technology overload. It reviewed only empirical studies published about technology overload from the employees’ perspective. Future research may be conducted focusing on the employers’ perspective regarding technology overload. It has implications for the administration of the workplace to conduct training for the employees before the implementation of new technology. Organizations should establish laws for timings after work hours and disconnection from the internet at home to reduce technology overload.

Purpose This study aims to present a broad discussion of Linked Data (LD) and Semantic Web technologies, specifically their potential application in information environments such as libraries. It aims to explore library professionals’ conception about barriers to implement LD in libraries and strategies to take advantage of this technology. Design/methodology/approach It is a qualitative study and uses phenomenology to explore library professionals’ common conceptions regarding the implementation of LD technology in libraries. Data were collected through interviews with the experts who are professionals and researchers, immersed with technology, actively involved in LD initiatives and/or are advocates of its implementation in libraries. Data were analyzed through NVivo software. Findings Based on the study findings, it is elucidated that lack of awareness and skills among information professionals along with non-compatibility of traditional machine-readable cataloging-based standards with LD are some barriers that are creating hindrance in the implementation of LD. Findings also show that LD technology applications in Pakistan are at infancy level and facing legal, ethical and technical challenges. information communication technology skills of library professionals, designing new library management systems, structured data, standards, frameworks and training sessions, workshops, seminars and conferences are proposed strategies to implement LD in libraries in the perspective of a developing country. Research limitations/implications This study has a few limitations; first, its focus is on prospects and perceptions of information professionals instead of LD practices in libraries. Second, sample is limited to information professionals immersed in technology and actively involved in LD initiatives and/or are advocates of its implementation in libraries, as Pakistan is a developing country and limited numbers of information professionals familiar and use LD technology. Finally, the results of this study are based on information professionals’ perceptions, so there is a need to measure actual application of LD technology with assessments. Originality/value The findings of the study are helpful for the library professionals, teachers and system designers. The library professionals may know the need for LD in the libraries.