Purpose -From a synthesis of empirical findings and literature, the aim of this paper is to present a conceptual framework for managing retail reverse logistics operations. The framework is designed to assist both practitioners and academics in better understanding the key management aspects involved. The paper also identifies some future research directions that are derived from this conceptual framework. Design/methodology/approach -The study was exploratory and motivated by a grounded theory approach aimed at providing a conceptual framework for managing retail reverse logistics. Findings -Retail reverse logistics operations are multi-faceted and need to be managed as an integrated supply chain activity. Three overarching management dimensions are proposed; operational performance, organisational integration and management reporting and control. Research limitations/implications -This is an inductive piece of research and it is important to recognise that only analytical generalisation is claimed rather than any statistical generalisation. Also, the study was undertaken in the context of the UK retail sector and therefore further comparative work could be undertaken in different international contexts. Practical implications -The adoption of the framework will have impact on practitioners by assisting them in reducing the volumes of products being returned, lower their reverse logistics operational costs and increase their product asset recovery values. Originality/value -Although there is a growing body of literature relating to retail reverse logistics it is fragmented by multiple perspectives. There is little in terms of frameworks that embody the management aspects involved. Having reviewed the literature the authors' empirical results show that, in some areas, practice leads theory and therefore the findings will add to academic discourse.
Nurse managers need to facilitate and enhance nurses' use of evidence-based practice. Both managers and nurses need to have the necessary academic preparation, support and resources required for practising using an evidence base.
Purpose: Sustainability and the search for solutions that are both efficient and ecologically sound (eco-efficient) have become topics of great interest. However, companies seeking to develop supply chain solutions that are eco-efficient are often hampered by their ability to control the wider supply chain and they may need to draw on external support from logistics service providers (LSPs). This paper aims to explore the innovative strategies undertaken by LSPs in the eco-efficiency arena and the logistics and learning capabilities needed to achieve eco-efficiency in supply chains. Design/methodology/approach: The insights derived from a systematic literature review approach to identify the most relevant articles to be included in the analysis represented the starting point for building the authors empirical investigation, based on case studies with in-depth interviews to investigate the phenomenon under consideration and to explore trends and evolving paradigms. Findings: The systematic literature review enriches the existing literature by drawing on three bodies of knowledge, i.e. logistics service providers, eco-efficiency and logistics innovation, and putting them into a single framework. The findings from the interviews suggest that although LSPs are well placed to implement innovative initiatives for eco-efficiency there is a range of inhibitors that prevent major change programmes. Research limitations/implications: The research reported in this paper is exploratory and limited in its scope. It is based on in-depth interviews within six companies. However, it does provide a platform from which more detailed research may be conducted. Practical implications: The managerial implications arising from the research offer a wide range of current practices in sustainability, from which strategic and operative directions to compete can be derived. Originality/value: There is little existing literature that addresses the innovative strategies undertaken by LSPs in influencing and moving supply chains towards eco-efficiency and hence the present paper is meant to help fill this gap. © Emerald Group Publishing Limited
PurposeThe purpose of this paper is to identify the specific stages of the humanitarian logistics process in which the agile and lean principles are needed.Design/methodology/approachTo achieve this purpose, the authors propose an original conceptual framework and apply it to evidence from a “best practice” case study in the humanitarian sector: the United Nations World Food Programme and its efforts in the Darfur (Sudan) crisis.FindingsAlthough several previous works introduced the agile principle as suitable for disaster relief, when and how to embrace the agile and lean principles remained unclear. This paper demonstrates the proper combination of the agile and lean principles in disaster relief phases. The correspondence is based on the coincidence of the objectives that arises in every stage and that each principle is capable of achieving.Research limitations/implicationsFurther empirical research is needed to support the framework and to enrich the results that arise from this first explorative work.Practical implicationsThe proposed framework is targeted at leading actors involved in the operation and planning of humanitarian logistics when a crisis emerges. This approach, which is based on the combination of the agile and lean principles, is not exclusive to the humanitarian sector. This perspective may be useful to create business logistics that address disruptions to traditional supply chain flows and other forces that disrupt logistics, production and information handling.Originality/valueThe paper clarifies how agility and leanness should be emphasised in specific stages of the humanitarian logistics process, to reach a higher level of effectiveness and efficiency when planning disaster relief.
Aims and objectivesReview and synthesize research studies on surgical and medical inpatients' perceptions on unmet nursing care needs. BackgroundMissed nursing care is a growing phenomenon that has been shown to adversely affect care outcomesmainly in adult medical and surgical care settings. However, to date the aggregated and synthesized evidence of missed care comes from research that measures perceptions on missed care in surgical and medical settings from nurses, but not from the patients. DesignScoping review. MethodsIn September 2018, three databases were searched: MEDLINE/PubMed, CINAHL, and SCOPUS and papers were selected using the Preferred Reporting Items for Systematic Reviews and Meta-Analyses guidelines. Inclusion criteria: primary studies; published in peer-reviewed journals; in English or Italian; regarding routine care provided to adult inpatients. Quality appraisal and a thematic analysis were conducted.
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