This research aims to find out the governance at the Talangagung Education Tourism Final Processing Site (TPA) to overcome the waste problem. Waste is a community product that can cause environmental problems. Talangagung Educational Tourism Landfill, the largest landfill in Malang Regency has major challenges in waste management. The volume of waste at the Talangagung education tourism landfill every year continues to increase. Waste that is not managed properly will be based on the environment because it can cause pollution. This research is focused on waste to energy conducted by Talangagung Education Tourism Landfill in waste management. Paying attention to waste governance refers to Good Environmental Governance which involves all members of the public both from the government, the private sector, and the general public. This research uses qualitative descriptive methods with primary data through interviews and observations, as well as secondary data derived from researchrelated literature studies. The result in the implementation of waste governance at the Talangagung education tourism landfill with energy waste can meet the principles of good governance that produce benefits for the surrounding community. In conclusion, Talangagung Education Tourism Landfill can carry out waste governance with the latest energy for better environmental sustainability.
This study aims to determine the performance of PD Pasar Medan City using the Balanced Scorecard method using four perspectives, namely: (1) financial perspective, (2) customer perspective, (3) internal business process perspective, and (4) learning and growth perspective. This type of research is a case study. Data collection techniques used are interviews, documentation, observation and questionnaires whose samples consist of traders and employees. The data analysis techniques used are (1) financial perspective, namely financial ratio analysis, (2) customer perspective using Multi-attribute Attitude Model (MAM) analysis, (3) learning and growth perspective, (4) internal business process perspective using descriptive analysis. The results of data analysis are as follows: (1) The financial perspective shows an unfavorable condition, as seen from the Net Profit Margin (NPM) which is >5% and the GPM (Gross Profit Margin) is >8.3%. (2) The customer perspective shows a very good condition, because traders are satisfied with the services provided by PD Pasar Medan City(3) The internal business process perspective shows a good condition, (4) The learning and growth perspective shows a very good condition, because employees are very satisfied with the existing performance at PD Pasar Medan City. Keywords: Performance, Company, Balanced Scorecard.
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