Pandan Blole village located in Ploso district of Jombang district is famous for its production of pumpkin (waluh) or latinnya name cucurbita moschata. During this time, the abundant agricultural products are only sold as fruit or vegetables without being processed into more value-added products. Therefore, the authors team perform various assistance activities as an effort to improve the economic community Pandan Blole Village, through the diversification of food products made from pumpkin. Training and mentoring activities are also equipped with business management training, financial recording and marketing process. From the results of the activity, the people of Pandan Blole village have been able to create snack foods until yellow pumpkin cake and able to market until out of Pandan Blole region.
The COVID-19 pandemic in Indonesia has had an impact on the economy, including changes in consumer behaviour. This study aimed to analyze the effects of advertising and digital marketing strategies on consumer repurchase behaviour. The sample of this study included 150 respondents, selected through the purposive sampling technique. Data collection was done by distributing questionnaires through Google forms to three regions: Jombang, Malang and Surabaya. The questionnaire results were analyzed using the structural equation model (SEM) method. Of the six hypotheses offered, only ‘advertising creativity’ had a significant effect on customer engagement and repurchase behaviour. Customer engagement in and of itself did not affect the relationship either directly to repurchase behaviour or as a variable that mediates the relationship between digital marketing strategies and repurchase behaviour. Digital marketing strategies had no effect on repurchase behaviour.
Keywords: Costumer engagement; Digital Content Marketing; Repurchase Buying; Creativity Advertising
AbstrakTujuan penelitian ini adalah untuk mengetahui dan menganalisis pengaruh service encounter terhadap experiental value, serta pengaruh experiental value terhadap customer satisfaction.
Penelitian ini bertujuan untuk mengetahui pengaruh gaya hidup belanja dan keterlibatan fashion terhadap pembelian impulsif konsumen hijab butik Rabbani Jombang. Jenis penelitian ini adalah jenis penelitian korelasional, dengan menggunakan pendekatan kuantitatif . Populasi dalam penelitian ini adalah semua konsumen yang belum pernah membeli jilbab di butik Rabbani sedangkan sampel dalam penelitian ini adalah 100 orang yang diambil dengan menggunakan teknik Accidental sampling. Teknik pengumpulan data menggunakan kuesioner. Metode analisis data dalam penelitian ini menggunakan analisis regresi linier berganda dengan alat statistik SPSS 20. Hasil penelitian menunjukkan bahwa gaya hidup belanja dan keterlibatan mode secara signifikan mempengaruhi pembelian impulsif.
The purpose of this research was to develop, evaluate, and test antecedent model with trust as an intermediary variable of Technology Acceptances Model (TAM) and Virtual Experiential Marketing (VEM) for buying intention. It used purposive sampling technique with 300 respondents. The questionnaire results were evaluated and analyzed using Structural Equation Model (SEM) method with the analysis tools (the third version of SmartPLS). The research result shows that there is no effect between TAM and trust. In addition, there is a direct and positive influence of VEM on trust. The trust and TAM have a positive effect on buying intention. However, VEM does not affect buying intention. The results indicate that the trust cannot mediate TAM and buying intention. Meanwhile, trust can mediate between VEM and buying intention.
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