Access to accurate and up-to-date information is essential for individual and collective decision making, especially at times of emergency. On February 26, 2020, two weeks before the World Health Organization (WHO) officially declared the COVID-19's emergency a "pandemic," we systematically collected and analyzed search results for the term "coronavirus" in three languages from six search engines. We found that different search engines prioritize specific categories of information sources, such as governmentrelated websites or alternative media. We also observed that source ranking within the same search engine is subjected to randomization, which can result in unequal access to information among users.
This article investigates the use of social media for visual framing of the conflict in Eastern Ukraine. Using a large set of visual data from a popular social networking site, Vkontakte, the authors employ content analysis to examine how the conflict was represented and interpreted in pro-Ukrainian and pro-Russian online communities during the peak of violence in summer 2014. The findings point to the existence of profound differences in framing the conflict among proUkrainian and pro-Russian online communities. The former tended to interpret the conflict as a limited military action against local insurgents, whereas the latter presented it as an all-out war against the Russian population of Eastern Ukraine. The article suggests that framing the conflict through social media facilitated the propagation of mutually exclusive views on the conflict and led to the formation of divergent expectations in Ukraine and Russia concerning the outcome of the war in Donbas.
This article examines how Second World War memory is circulated, reproduced, and challenged in the transnational space of digital media by Ukrainian and Russian Internet users. Using as a case study one episode of the war on the Eastern Front—the capture of the Ukrainian capital, Kyiv, by the Red Army in 1943—it investigates how this event is commemorated through YouTube, which is a popular online platform for uploading, viewing, and commenting on audiovisual materials. This article employs content analysis to assess audiovisual tributes to the Battle of Kyiv from two perspectives: that of representation (how the event is presented on YouTube) and that of interaction (how YouTube users interact with memory of the event). This article concludes that although YouTube is frequently used for the propagation of nationalistic interpretations of the past in Ukraine and Russia, it still has the potential to democratize collective remembrance of the Second World War.
By filtering and ranking information, search engines shape how individuals perceive both the present and past events. However, these information curation mechanisms are prone to malperformance that can misinform their users. In this article, we examine how search malperformance can influence representation of traumatic past by investigating image search outputs of six search engines in relation to the Holocaust in English and Russian. Our findings indicate that besides two common themes - commemoration and liberation of camps - there is substantial variation in visual representation of the Holocaust between search engines and languages. We also observe several instances of search malperformance, including content propagating antisemitism and Holocaust denial, misattributed images, and disproportionate visibility of specific Holocaust aspects that might result in its distorted perception by the public.
PurposeThis study investigates perceptions of the use of online tracking, a passive data collection method relying on the automated recording of participant actions on desktop and mobile devices, for studying information behavior. It scrutinizes folk theories of tracking, the concerns tracking raises among the potential participants and design mechanisms that can be used to alleviate these concerns.Design/methodology/approachThis study uses focus groups composed of university students (n = 13) to conduct an in-depth investigation of tracking perceptions in the context of information behavior research. Each focus group addresses three thematic blocks: (1) views on online tracking as a research technique, (2) concerns that influence participants' willingness to be tracked and (3) design mechanisms via which tracking-related concerns can be alleviated. To facilitate the discussion, each focus group combines open questions with card-sorting tasks. The results are analyzed using a combination of deductive content analysis and constant comparison analysis, with the main coding categories corresponding to the thematic blocks listed above.FindingsThe study finds that perceptions of tracking are influenced by recent data-related scandals (e.g. Cambridge Analytica), which have amplified negative attitudes toward tracking, which is viewed as a surveillance tool used by corporations and governments. This study also confirms the contextual nature of tracking-related concerns, which vary depending on the activities and content that are tracked. In terms of mechanisms used to address these concerns, this study highlights the importance of transparency-based mechanisms, particularly explanations dealing with the aims and methods of data collection, followed by privacy- and control-based mechanisms.Originality/valueThe study conducts a detailed examination of tracking perceptions and discusses how this research method can be used to increase engagement and empower participants involved in information behavior research.
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