Small and medium-sized enterprises represent the majority of enterprises globally and yet have some difficulties in understanding the impact that cybersecurity threats could have on their businesses and the damage they could do to their assets. This study aims to measure the effectiveness of security practices at small-sized enterprises in Saudi Arabia in the event of a cybersecurity attack. Our paper is among the first research papers to measure the effectiveness of cybersecurity practices and the threat posed by cybersecurity breaches among small enterprises in the event of cybersecurity attacks. A total of 282 respondents participated, all of them representing small-sized enterprises in Saudi Arabia. The study applies multiple regression tests to analyze the effectiveness of 12 cybersecurity practices in three aspects: financial damage, loss of sensitive data, and restoration time, at small enterprises. The findings indicate that having an inspection team and a recovery plan may limit the financial damage caused by cybersecurity attacks on small enterprises. The results also show that cybersecurity awareness, knowledge of cybersecurity damage, and professionals’ salaries were related to the loss of sensitive data. Furthermore, the results indicate that contact with cybersecurity authorities and having an inspection team have statistically significant effects on restoration time.
The internet has been used by individuals, organizations, and governments for business, sports, health, banking, advertisement, education, and other services. Many websites have been developed and designed in the last several decades. However, most have not been developed and designed according to a shared set of design standards. Consequently, there is a need for an approach to evaluate the effectiveness of a website. A literature review was conducted to develop such an approach. Four experts were then consulted to inspect and evaluate the approach, and a questionnaire was completed by three categories: Internet users, website developers, and others to determine its final version. This research resulted in the development of an approach to evaluate website effectiveness, composed of three major criteria: design, content, and functionality, and 17 sub-criteria. The significance of this new approach is that it allows stakeholders to evaluate their websites and determine how to improve them in order to achieve their vision and mission.
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