The use of end-to-end communication systems as a medium of delivery for electronic healthcare (eHealth) services is considered to be uncertain, with respect to its reliability leading to hesitation in acceptance of such services. There exist different influential dimensions that pose stringent requirements on end-to-end communication systems, influence user perception and might hinder user acceptance. The later is referred to as Quality of Experience (QoE), which among others depends on the Quality of Service (QoS) of the end-to-end communication system. QoE is considered as a key component determining user acceptance. This paper identifies and analyzes characteristics of a set of eHealth services and the influential dimensions resulting in different QoS requirements and potential impact of QoS on QoE. It highlights the role of QoS and QoE for acceptance of these services. The issue of non-uniform views regarding QoS parameter specifications and related requirements, clinically acceptable thresholds and their qualitative representation in eHealth literature is reviewed and presented
In the advent of miniaturized mobile devices, on a growing scale enriched in computational, storage and wireless communication resources, the need for delivery of highly-personalized, intelligent mobile applications anytime-anywhere-anyhow is becoming a must for any successful service provider. Mobile service users expect high personalization, context-awareness and intuitive interfaces based on their needs at hand; yet, current challenge lies in recognition of user's context and needs. In our approach, a service collects data using an array of diverse ubiquitous sensors embedded in user's devices and environment, and learns a model of the ‘user's world'; his patterns of habits, usual contexts and needs. Necessarily, the service learns on a continuous basis; along the user's mobility in his spatial-temporal, personal, professional, social and technological spaces. This process we denote a mobile cognition. Based on the learned ‘user's world', a cognitive mobility process, proactively and intelligently adapts the service delivery to the user's needs. We demonstrate the efficiency and effectiveness of such an intelligent service delivery in the Quality of Service (QoS)-information System (QoSIS) case study for a mobile healthcare (mhealth) service, i.e., where the user's health state is a human aspect of the service's intelligence and becomes the user's context. We propose the use of the concepts of mobile cognition and cognitive mobility for delivering intelligent services at large
The current research aims to investigate the relationship knowledge management (KM) practices play in the success of project knowledge management over the project life cycle i.e. at the beginning of the project, during the project and after the project. Results demonstrate that among the three phases of the project, KM practices during the project phase have a greater impact on the success of project knowledge management. This research has implications for HR and project professionals as our findings indicate that the training of project members, evaluations by external consultants, regular meetings with project leaders and reviewing lessons learnt are the most significant factors for the success of project knowledge management in the context of projects being undertaken in Pakistan.
The current research aims to investigate the relationship knowledge management (KM) practices play in the success of project knowledge management over the project life cycle i.e. at the beginning of the project, during the project and after the project. Results demonstrate that among the three phases of the project, KM practices during the project phase have a greater impact on the success of project knowledge management. This research has implications for HR and project professionals as our findings indicate that the training of project members, evaluations by external consultants, regular meetings with project leaders and reviewing lessons learnt are the most significant factors for the success of project knowledge management in the context of projects being undertaken in Pakistan.
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