For more than two decades, knowledge management (KM) has been examined in the literature and considered a basic factor in business management. The purpose of this article is to explore the ability of knowledge management to achieve small and medium-sized enterprise (SME) innovation and business performance. Data analysis procedures of PLS-SEM was used to analyze the data based on responses from the owners of 903 companies in industry, construction, services, and trade in the Region of Murcia (Spain) through a self-directed survey. The results show that KM has a significant influence on innovation but the influence on the level of performance of SMEs is insignificant. However, training employees as part of KM showed no significant influence on innovation in SMEs. It is important for leaders and managers to have greater openness to changes in the implementation and proper execution of KM. This work contributes primarily to the development of the literature on knowledge management and its relationship with innovation and business performance.
The study focuses on a sample of 663 socially responsible online consumers from the Sonora, Baja California, and Sinaloa regions in Mexico. For the data collection, it was carried out during the months of April to August 2020, and an online questionnaire was used addressed to each of the residents of these regions between the ages of 20 and 55 and who are economically active. The objective of this manuscript is 1) to identify the effect that the website has on socially responsible buyers and their level of satisfaction; 2) to identify if socially responsible buyers have an effect on customer satisfaction; 3) on the other hand, to demonstrate if the buyer experience has a moderating effect between website security and socially responsible buyers; and 4) verify if the buyer experience has a moderating effect between socially responsible buyers and the level of customer satisfaction.
The objective of this study is to analyze and verify the effects of innovation management on economic indicators and corporate performance of SMEs in the south-central region of Sonora in Mexico. A multi-group analysis was also carried out to verify whether there are significant differences between companies that adopted the home office and those that did not adopt it in their operational processes. The sample analyzed is 498 SMEs with between 6 and 250 employees in the commerce sector. To collect the information, a questionnaire was prepared and applied to the SME manager online through the LimeSurvey Professional platform. The field work was carried out from February to October 2021. The PLS-SEM was used for data analysis. The results report that innovation management has positive and significant effects on economic indicators and on the corporate performance of SMEs. It is also revealed that economic indicators have a small positive and significant effect on corporate performance.
scite is a Brooklyn-based organization that helps researchers better discover and understand research articles through Smart Citations–citations that display the context of the citation and describe whether the article provides supporting or contrasting evidence. scite is used by students and researchers from around the world and is funded in part by the National Science Foundation and the National Institute on Drug Abuse of the National Institutes of Health.
hi@scite.ai
10624 S. Eastern Ave., Ste. A-614
Henderson, NV 89052, USA
Copyright © 2024 scite LLC. All rights reserved.
Made with 💙 for researchers
Part of the Research Solutions Family.