Brands are widely recognised as important sources of organisational value. Brand orientation describes the extent to which the organisation is orientated around the brand and around maximising brand potential. However, silos or divisions within the culture of an organisation can frustrate the achievement of brand orientation. Through inductive analysis of a case study of an organisation implementing a major brand-revitalisation strategy, this paper demonstrates how, despite a strong brand vision and high level of management commitment, functional silos associated with different mindsets contributed to the failure of the new brand strategy. The paper concludes with recommendations for the brand platform to be implemented meaningfully and effectively within each silo. Management in Copenhagen. His main areas of research are brand management, corporate branding and stakeholder relations. His most recent research looks at safeguarding brand value and issues around the implementation of branding strategies at a managerial level; he is particularly interested in the interplay between branding, corporate strategy and innovation in a multi-stakeholder perspective.
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