Gordon Pask's conversation theory was created in the 1970s. The theory encompasses a high-level framework for studying interactions between actors in artificial situations where people co-operate, have conflicts, follow rules, negotiate outcomes, invent new rules together, etc. Sadly, the theory is not well known. The authors claim that this is due to idiosyncratic use of terminology and radical departure from widespread research practices and accepted experimental procedures. It is argued that conversation theory furnishes a methodology for the creation and maintenance of social rule-systems. The argument is illustrated with examples from the public (car) traffic system in The Netherlands.
WoundLog is a mobile application that enables district nurses to consult dermatologists, while being in the home situation of the patient. Next to communication tools for teleconferencing and multimedia messaging, it also provides a wound logbook service, and presence, location and availability information of various healthcare professionals. In this paper, we describe the applied user-centred design approach, and a conducted user experiment. The results of the experiment reveal that even district nurses with modest (or no) computing experiences can work adequately with WoundLog. Moreover, they expect that using WoundLog will increase the quality and efficiency of wound care.
People's activities tend to deviate in many ways from what are considered 'rati9na1' theories of decision making. In trying to interpret these deviations increasingly complex theories have been fonnulated. The deviations may also be interpreted, more simply, as a falsification of the method used for their study. This paper suggests a different approach to the study of decision making: decision theory should be considered as an element of the class of action languages, that is of languages that support the improvement of individual and collective actions.
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