This study aimed to measure the effect of work-family conflict on employee performance of the part-time employee of a packaging industry in Tangerang which are mediated by readiness for change. Data collection during covid-19 pandemic was done by simple random sampling technique and the returned and valid questionnaire results were 143 samples. Data processing was used SEM method with Smart PLS 3.0 software. The results of this study concluded that work-family conflict have negative and significant effect on the employee performance, but work-family conflict have a positive and significant effect on readiness for change. This study conclude also that readiness for change have a positive and significant effect on relationship work-family conflict and employee performance. Readiness for change as fully mediator. This new research proposed a model for building employee performance among the part-time employee of a packaging industry in Tangerang through enhancing work-family conflict management practice with readiness for change as a mediator. This research could pave the way to improve employee readiness in facing the era of industrial revolution 4.0.

Penelitian ini bertujuan untuk menganalisis pengaruh religiusitas dan kualitas pelayanan (service quality) terhadap kepuasan kerja pada karyawan industri manufaktur, dengan mengambil sampel sebanyak 105 orang karyawan dari salah satu perusahaan industry manufaktur di Jawa Barat. Metode pengumpulan data menggunakan kuesioner. Metode analisis menggunakan Structural Equation Modeling (SEM), Smart PLS v.3.0. Hasil penelitian menunjukkan bahwa, religiusitas berpengaruh positif signifikan terhadap kualitas pelayanan. Religiusitas berpengaruh positif dan signifikan terhadap kepuasan kerja karyawan, dan kualitas pelayanan berpengaruh positif dan signifikan terhadap kepuasan kerja karyawan. Hasil penelitan dapat digunakan sebagai dasar untuk meningkatkan dan memelihara kepuasan kerja karyawan pada industry manufaktur melalui peningkatan religiusitas dan kualitas pelayanan karyawan. Serta membangun kesiapan karyawan untuk menghadapi dunia industry yang makin sadar spiritual.

Penelitian ini bertujuan untuk mengukur pengaruh modal psikologis dan kreativitas individu terhadap perilaku inovasi individu pada dosen wanita di salah satu perguruan tinggi swasta di Tangerang. Dalam penelitian ini, kreativitas individu merupakan variabel mediasi. Data dikumpulkan dari 89 kuesioner yang dikembalikan dari sampel yang diambil secara random sampling. Data dianalisis menggunakan metode SEM dengan software SmartPLS 3.0. Hasil penelitian ini menunjukkan bahwa modal psikologis berpengaruh signifikan terhadap kreativitas individu, modal psikologis dan kreativitas individu berpengaruh signifikan terhadap perilaku inovasi individu, kreativitas individu memdiasi hubungan antara modal psikologis dan perilaku inovasi individu. Kreativitas individu berfungsi sebagai mediator parsial. Penelitian baru ini mengusulkan suatu model untuk mengelola perilaku inovasi individu pada dosen perempuan pada unit analisis perguruan tinggi swasta di Tangerang melalui pengembangan modal psikologis dengan kreativitas individu sebagai mediator. Penelitian ini dapat membuka jalan untuk meningkatkan kesiapan dosen dalam menghadapi era education 4.0.

This research is the empirical study of one of the manufacturing industries in Tangerang. The main purpose of this research analyses the influence of innovation capability and work productivity towards the service quality of the workers to customers. Sample collection of this research is done by questionnaires with random sampling method spread to all permanent workers in the industry. The total samples that are valid have the amount of 115 samples. Data procession in this research is done by SEM method with a software called SmartPLS 3.0. The result of the study proved that innovation capabilities and work productivity of a worker have a significant positive influence on the quality of service. Likewise, innovation capability has a significant positive influence on work productivity. This research suggests a model improve the quality of service of a manufacturing industry through the improvement of innovation capability and work productivity of the workers. This research could pave the way to improve worker’s and company’s readiness to face the era of industrial revolution 4.0. Keywords: Innovation capability, quality of service, work productivity.

Marketing in this century has developed quite rapidly and is in demand by business actors because it has promising opportunities, including in big cities such as Tangerang. Property developer is a property developer engaged in housing. Until now, the marketing system for property developers is how to sell as much housing as possible in one month. The problem that occurs in the marketing system at property developers is that it is not yet computerized or web-based because the home marketing process is still using the technique of distributing brochures and data processing so far it is still conventional and the list of booking lists and pricelists of house unit prices are not yet detailed. The purpose of the research is to build a housing unit marketing system using conceptual analysis and to find out what supporting and inhibiting factors are on property developers. The research method used is descriptive qualitative. Data collection techniques were carried out by means of observation, interviews and literature study. The results of this study are in the form of software, namely a web-based housing marketing system that can display detailed housing information including housing building specifications, price lists, housing locations, stock units, location maps and payment details