This paper unfolds how informal civil society quickly mobilised citizen-to-citizen support when government and non-government organisations locked down during the COVID-19 pandemic. The paper focuses on two elements of the mobilisation: the role of social networks and social media groups. It reveals that the vast majority of this support was distributed through existing social networks and, therefore, not available to those lacking social connections. However, we also find that social media groups played an important role in the mobilisation, that support organised on social media does not diverge significantly in commitment or kind from support organised in other settings. The paper concludes by discussing the potential of social media to mitigate the impact of social networks on the distribution of support, pointing to some of the potential barriers to social media groups' successful facilitation of support to those without a social network.
The era of 'big data' studies and computational social science has recently given rise to a number of realignments within and beyond the social sciences, where otherwise distinct data formats-digital, numerical, ethnographic, visual, etc.-rub off and emerge from one another in new ways. This article chronicles the collaboration between a team of anthropologists and sociologists, who worked together for one week in an experimental attempt to combine 'big' transactional and 'small' ethnographic data formats. Our collaboration is part of a larger cross-disciplinary project carried out at the Danish Technical University (DTU), where high-resolution transactional data from smartphones allows for recordings of social networks amongst a freshman class (N ¼ 800). With a parallel deployment of ethnographic fieldwork among the DTU students, this research setup raises a number of questions concerning how to assemble disparate 'data-worlds' and to what epistemological and political effects? To address these questions, a specific social event-a lively student party-was singled out from the broader DTU dataset. Our experimental collaboration used recordings of Bluetooth signals between students' phones to visualize the ebb and flow of social intensities at the DTU party, juxtaposing these with ethnographic field-notes on shifting party atmospheres. Tracing and reflecting on the process of combining heterogeneous data, the article offers a concrete case of how a 'stitching together' of digital and ethnographic data-worlds might take place.
This article proposes a theory of how interaction in groups influences differential participation in political activism and interrogates this theory through an empirical analysis of online Facebook group interaction. We study the refugee solidarity movement in a mixed methods design employing online ethnography, survey, and “big” social media data. Instead of conceptualizing the group as a social network or social movement organization (SMO), we argue that the group’s culture emerges as patterns of interaction that have implications for what kind of activities in which group members participate. Based on observations from our online ethnography, we suggest that group interaction influences differential individual participation through processes of (1) encoding different habits and (2) attuning the activist to different aspects of situations. We support our theoretical propositions with six statistical tests of the relationship between the group-level variable of contentious group style and the individual-level variable of participation in political protest. The dependent variable, political protest, and a comprehensive set of controls stem from an original survey of the Danish refugee solidarity movement with 2,283 respondents. We link the survey data with “big” social media data used to estimate the focal explanatory variable, contentious group style, generated from content analysis of online interaction in 119 Facebook groups quantified with supervised machine learning. The results show that group style has a consistently positive relationship with the individual’s degree of participation independent of networks, SMO framing, and individual attributes.
This article contributes to the sociology of care-relational justice by identifying, conceptualising and unpacking ‘imposed volunteering’ as a mechanism that shapes societal caring arrangements. Contemporary societies allocate care work disproportionately to women, ethnic minorities and working-class citizens, which exacerbates social inequalities. Distribution of caring responsibilities is a political question but often not recognised as such, because it is deeply immersed in everyday routines. Our study uses the context of the COVID-19 pandemic to dissect the distribution mechanisms that became unusually palpable when the lockdown of public welfare provision in Denmark relocated some forms of care work from professionals to volunteers. With the term imposed volunteering, we conceptualise the feeling of being coerced into taking on new caring responsibilities, which some women – and men – experienced during the lockdown. Drawing on a national, representative survey, we document that, compared to men, women carried out significantly more voluntary care work and organised voluntary work through informal personal networks rather than through formal civil society organisations to a significantly higher degree. We unpack the experience of imposed volunteering as it unfolded during the lockdown through qualitative case studies, and clarify how relational and institutional factors, such as gendered expectations and the sense of personal obligation, imposed volunteering. Our study illuminates the importance of public care, reciprocal caring relationships and care for carers, and demonstrates why the mobilisation of care work volunteers must take gendered implications into account if it is to be consistent with democratic commitments to justice, equality and freedom for all.
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