The crab mentality is expressed as a kind of selfish and narrow-minded way of thinking. The study aimed to determine whether crab mentality affects dissatisfaction, absenteeism, and motivation. The study was carried out with emergency service personnel of a public hospital in Samsun, Turkey between 21.01.2019 and 16.03.2019. It is the essence of the method that individuals tell their experiences about a phenomenon or concept. This method was preferred since an experienced event was investigated. Data were collected through detailed interviews with people who had experienced the relevant phenomenon. According to participants, egocentrism, jealousy, and inequity were determined to be the antecedents of this behavior. The existence of thought in organizations can affect a peaceful working environment, teamwork, and productivity. It can also significantly increase the stress of the employees at work.
Son yıllarda sağlık sektörü yatırımlarındaki istikrarlı artışlar ve biyomedikal alanlardaki önemli gelişmeler sağlık alanındaki bilgi, teknoloji, teknik, beceri ve kaynakların genişlemesiyle sonuçlanmıştır. Öte yandan, sağlık sistemi reformları veya bu kapsamdaki girişimler toplum sağlığını iyileştirme temel
In this study, the causal relationship between the 19 risk factors that have an effect on the years of life lost (YLL) was investigated by DEMATEL method. The relative weights of these risk factors were calculated. In this way, it is aimed to ensure the effective use of scarce resources and the effectiveness of possible measures that can be implemented by eliminating the risks that may cause harm in healthy life year. According to the findings 19 risk factors; It was divided into two groups as 10 affecting and 9 affected. Among the influencing factors, the use of addictive substances, especially alcohol, has been identified as the risk factors affected and hence the most effective factors on years of life lost. The probability of occurrence of 10 risk factors in the affected group can be largely eliminated through awareness-raising, health and administrative measures and early education.
has spread all over the globe rapidly and has been one of the threats affecting the world thereby organizations. The covid-19 pandemic has still been going on, and institutions have struggled to adapt to the new normal. This study aims to measure organizational resilience perceptions of healthcare professionals towards the institution they work during the Covid-19 pandemic process. The sample of this descriptive study was consisted of 200 healthcare personnel working at a university hospital. Data were collected with a questionnaire including healthcare personnels' sociodemographic characteristics and the Organizational Resilience Scale. The data were interpreted as numbers, means, and percentage distributions, parametric and nonparametric tests. There is a significant difference between the participants' organizational resilience scores who answered the question about being informed about the changes to be made regarding their work organization during the Covid-19 outbreak and the others (p=0.001). Similarly, there is a significant difference between organizational resilience scores of the participants who have requested to be dismissed due to the covid-19 outbreak from their duty from the management and the ones who have not (p=0.005). Healthcare institutions offer great support to reduce the severity of the epidemic and improve the process despite the crisis. Accordingly, healthy and resilient healthcare institutions must quickly turn crisis processes into learning opportunities.
This study was aimed to measure the quality of health services which expected and perceived by adult patients who were referred to the health institution and to provide feedback to the institution. In the study, the Servqual scale developed by Parasuraman, Zeithaml and Berry in 1985 was used. The study was carried out on adult patients referred to a university hospital. The sample size of the study was determined as 552 persons. 565 patients participated in the study. Significance level was taken as p <0.05. Participants of the study were examined for their participation in the questionnaires and it was found that the perceptions of the quality of the health services of the patients differ from the Servqual scale sub-dimensions in terms of tangibles, responsiveness, assurance and empathy. It was also found that the expectations did not differ according to sub-dimensions. It is proposed that the institution should consider customer expectations for the quality perception in healthcare services and make the necessary changes as much as possible in the areas where the expectations are not provided.
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