Mediation is a crucial element in the learning process, especially in a virtual environment, whether it corresponds to formal, non-formal, or informal education. This paper aims to expose the research on mediation and learning in virtual environments published between 2015 and 2020. A total of 299 articles were identified that address the topic of mediation and learning in virtual environments from different fields and approaches. The results that respond to the research questions are presented. The study was carried out with the Web of Science (WOS) and Scopus databases, and inclusion and exclusion criteria were applied to obtain the articles under study. The Systematic Literature Mapping (SLM) method was used to answer questions raised for analysis. Information was extracted from the articles regarding the method used, the most cited articles, geographical distribution of the authors by country, the journals and impact factor, type of mediation, and finally, the trends and spaces where mediation takes place. The results show studies tending toward technological mediation and factors such as interaction, collaboration, communication, and discussion, among others. The practical implications are oriented to show the mediating factor from the pedagogical and technological perspectives and its contribution to achieve meaningful learning.
With the increase of the training offered in online environments over the last decade, one of the key elements in these training events is mediation as an enabler best results approval and learning achievements. In this context the role of mediation is key, especially when there is no teacher or tutor figure that is in contact with the participants. The aim of this research, that is derived from a doctoral program, is to analyze the practices of mediation in massive courses open (MOOC for its acronym in English) in the areas of energy sustainability and propose a mediation model that considers the open innovation as a key element. In this way answers the research question regarding the relationship between the practices of teaching and learning technological mediation with MOOC courses. The research is the result of cooperation between government institutions in Mexico such as CONACYT and SENER with the Technological Institute of Monterrey, the latter by offering 10 massive courses on the subject of energy sustainability, whose course name in spanish is: "Generación de energías y limpias y energías convencionales" [Generation of clean energy and conventional energy], and its participantes constitute the research population, who, through various instruments of qualitative and quantitative, will be consulted regarding mediation and its relationship with learning. The results of this study allow thus to answer the research question, in addition to the generation of proposals in the field of mediation that promote open innovation. It is expected that the results represent a contribution in the sense of determining the relationship mediation-outcomes of learning in MOOC courses.
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