This article reports on a detailed investigation of PubMed users’ needs and behavior as a step toward improving biomedical information retrieval. PubMed is providing free service to researchers with access to more than 19 million citations for biomedical articles from MEDLINE and life science journals. It is accessed by millions of users each day. Efficient search tools are crucial for biomedical researchers to keep abreast of the biomedical literature relating to their own research. This study provides insight into PubMed users’ needs and their behavior. This investigation was conducted through the analysis of one month of log data, consisting of more than 23 million user sessions and more than 58 million user queries. Multiple aspects of users’ interactions with PubMed are characterized in detail with evidence from these logs. Despite having many features in common with general Web searches, biomedical information searches have unique characteristics that are made evident in this study. PubMed users are more persistent in seeking information and they reformulate queries often. The three most frequent types of search are search by author name, search by gene/protein, and search by disease. Use of abbreviation in queries is very frequent. Factors such as result set size influence users’ decisions. Analysis of characteristics such as these plays a critical role in identifying users’ information needs and their search habits. In turn, such an analysis also provides useful insight for improving biomedical information retrieval.Database URL: http://www.ncbi.nlm.nih.gov/PubMed

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We have explored the usefulness of incorporating speech and discourse features in an automatic speech summarization system applied to meeting recordings from the ICSI Meetings corpus. By analyzing speaker activity, turn-taking and discourse cues, we hypothesize that such a system can outperform solely text-based methods inherited from the field of text summarization. The summarization methods are described, two evaluation methods are applied and compared, and the results clearly show that utilizing such features is advantageous and efficient. Even simple methods relying on discourse cues and speaker activity can outperform text summarization approaches.

In this paper we describe research on summarizing conversations in the meetings and emails domains. We introduce a conversation summarization system that works in multiple domains utilizing general conversational features, and compare our results with domain-dependent systems for meeting and email data. We find that by treating meetings and emails as conversations with general conversational features in common, we can achieve competitive results with state-of-theart systems that rely on more domain-specific features.

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We introduce a novel approach to identifying Web search user sessions based on the burstiness of users' activity. Our method is user-centered rather than population-centered or system-centered and can be deployed in situations in which users choose to withhold personal content information. We adopt a hierarchical agglomerative clustering approach with a stopping criterion that is statistically motivated by users' activities. An evaluation based on extracts from AOL Search™ logs reveals that our algorithm achieves 98% accuracy in identifying session boundaries compared to human judgments.

Several approaches to automatic speech summarization are discussed below, using the ICSI Meetings corpus. We contrast feature-based approaches using prosodic and lexical features with maximal marginal relevance and latent semantic analysis approaches to summarization. While the latter two techniques are borrowed directly from the field of text summarization, feature-based approaches using prosodic information are able to utilize characteristics unique to speech data. We also investigate how the summarization results might deteriorate when carried out on ASR output as opposed to manual transcripts. All of the summaries are of an extractive variety, and are compared using the software ROUGE.

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