Purpose The purpose of this paper is to examine the determinants of effectiveness in public colleges of Punjab (India) from the students’ perspective and the impact of these determinants on the satisfaction level of students. The study further explores the difference in the overall satisfaction of students’ toward college effectiveness on the basis of demographic variables. Design/methodology/approach The study uses a survey approach. The sample comprises of 369 students from 19 public/government general degree colleges of Punjab (India). Exploratory factor analysis (EFA) has been used to explore the determinants of public colleges and structural equation modeling (SEM) has been used to analyze the impact of these determinants on the satisfaction of students. t-Test and ANOVA have been used to examine the difference in students’ satisfaction on the basis of their demographic variables. Findings The research instrument has been tested for both reliability and validity. The findings showed that the eight determinants of the satisfaction of students toward public colleges, namely academic environment, college administration, students support services, learning material, infrastructure facilities, placement services, extracurricular activities and financial administration. These, eight independent variables have been entered into SEM. The SEM model shows that infrastructure facilities, academic environment, learning material, college administration, extracurricular activities and financial administration have a positive and significant impact on the students’ satisfaction. On the basis of demographic variables, significant differences in overall satisfaction have been found for gender and level of education. Practical implications Public higher education sector in Punjab suffers from many limitations. Students are the internal customers of educational institutions and their satisfaction toward higher educational institutions will make every learner’s mind and policymakers in the field of education think seriously about bringing reforms in the higher education sector in Punjab. Originality/value Punjab, a well-known state of northern India is a leader in providing higher education. But, it is a fact that public higher education sector in Punjab has been facing many challenges. Student satisfaction is the central goal of any institution and this research helps to develop new insight in the quality of public higher education.
Purpose In the present era, government colleges in Punjab are facing cutthroat competition on three fronts, i.e. financial constraints and insufficiency of government grants, falling number of students and the shortage of teaching staff in the colleges because of stiff competition and other reasons. Thus, the purpose of this study is to evaluate the resource use efficiency of government colleges in Punjab. Design/methodology/approach The study covered 15 general degree government colleges from various districts of Punjab. Secondary data for the study were collected from financial budgets, income and expenditure statements and self study reports of the colleges. The data envelopment analysis was conducted using the CCR model and BCC model. Findings The technical efficiency results suggest that colleges analyzed in this study are operating at a moderate level of efficiency relative to each other. Most of the colleges were found to be inefficient during the study period. Only one college was found consistently efficient during all the years of the study. Moreover, input and output slacks exist in many of the colleges. Research limitations/implications To achieve the efficiency level, the colleges need to improve their utilization of resources and the enrollment rate at a given level of resources. To increase the efficiency of the colleges, the Government of India needs to reform their budgeting system. Originality/value Punjab is a well-known state of India and public higher education sector plays important role in the education system. This research provides a new insight to the efficiency of the government colleges.
Purpose – The article explains how innovating with customers and other stakeholders to achieve co-creation of value requires companies to marry their collaborators' interests with corporate knowledge and resources. The process starts with setting objectives and proceeds through four additional steps: selection of arenas, engagement with collaborators, choice of project tools and processes and defining contracts with stakeholders. Design/methodology/approach – The authors describe how leading firms have developed best-practice processes, tools and technologies to better enable and expedite value co-creation. Findings – The article offers managers guidelines for deciding which customers to select for participation in specific co-creation programs. The choices are: Customers who have extraordinary passion for their brands; customers in attractive or untapped market segments; customers that exhibit a high co-creation potential; innovators and early adopters; lead users looking to develop solutions to solve their own needs. Practical implications – Collaborative innovation projects need to define “What's in it for the collaborators?” Customer collaboration rarely operates independent of incentives. Originality/value – The article offers practical guidance for companies that engage in co-creation projects because they want to them to foster the discovery of customer interest and value, which they can turn into innovation and competitive advantage.
The fact that government-owned firms are typically less proficient or at least less gainful than private owned firms is widely hypothesized. Therefore, the disinvestment policy aims at dropping the participation of the public sector in the economic actions of the country in order to support private sector. The research endeavour set out to empirically examine the financial and operating performance of 15 Central Public Sector Enterprises (CPSEs) disinvested in India through public share offering mode during 2003–2012. Sample firms represent four cognate groups, that is, manufacturing, mining, electricity and service sectors. Through ratio analysis, different ratios such as return on assets, return on equity, sales efficiency, net income efficiency, debt equity, dividend payout, real sales and employment levels have been computed. Using the traditional pre versus post privatization comparisons and panel data estimation techniques, researchers have found significant increase in sales efficiency and net income efficiency, that is, overall operating efficiency, whereas insignificant results have been witnessed in the case of profitability position. This study provides new empirical evidence about performance changes in CPSEs disinvested through involvement of retail investors, that is, public offering mode in Indian economy.
scite is a Brooklyn-based organization that helps researchers better discover and understand research articles through Smart Citations–citations that display the context of the citation and describe whether the article provides supporting or contrasting evidence. scite is used by students and researchers from around the world and is funded in part by the National Science Foundation and the National Institute on Drug Abuse of the National Institutes of Health.
hi@scite.ai
10624 S. Eastern Ave., Ste. A-614
Henderson, NV 89052, USA
Copyright © 2024 scite LLC. All rights reserved.
Made with 💙 for researchers
Part of the Research Solutions Family.