Drawing on the notion of alignment, this paper endeavors to reappraise e-Government maturity models in the English system of criminal justice. It argues that e-Government maturity models are characterized by relatively-stable trajectories which are punctuated by radical shifts toward full-blown e-Government transformation. Far from being a prescriptive and linear process, e-Government maturity is an unpredictable process where turning points (or radical shifts) play a crucial role in the e-Government strategizing process. Theoretical and practical implications are discussed by developing a new theory of e-Government maturity that explains the twists and turns of e-Government strategizing.
This paper is concerned with the causal and temporal underpinnings of Information Systems (IS) success. It uses a typological approach based on fuzzy-set Qualitative Comparative Analysis (fsQCA) and process tracing. It investigates success across multiple cases of IS adopted for monitoring the disbursement and use of resources within the European Social Fund (ESF). The study unravels the causal mechanisms and temporal pathways underpinning success in these systems. It develops a typological theory of monitoring systems success that reveals the temporal pathways embedded within individual cases, as well as broader theoretical patterns emerging across cases. Theoretical, methodological and practical implications are discussed.
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