Business ecosystems are continuously evolving. In this hyper-competitive era, firms are increasingly transforming their business operations through advanced digital technologies. Gone are the days of mere testing and debating the influence of digital transformation and industry 4.0, yet the time has come for actionable steps. Therefore, this study has identified the role of industry 4.0 technologies including big data, cyber-physical systems, internet of things and interoperability, on the performance of Small and Medium-sized Enterprises (SMEs) in Pakistan. A relevant questionnaire was developed and distributed randomly in the cities of Karachi, Lahore, Peshawar, Islamabad, Gujrat, and Sialkot. After applying multiple regression techniques through SPSS, it was found that big data, cyber-physical systems, and interoperability have a significant positive impact to improve business performance, while the insignificant effect of internet of things was revealed. Since the research in the area of digital transformation and industry 4.0 is scant, the current study has contributed novel directions, insights and a framework for future researchers. Moreover, this study will help managers to justify the allocation of resources towards technological infrastructure development in the operations of their firms. Finally, policymakers will find it helpful in order to devise suitable strategies for developing human capital and to enhance their absorptive capacity.
Mobile banking services are widely adopted in developed and developing countries, while their adoption by Malaysian consumers is relatively low. The effective adoption of mobile banking mostly depends on consumers. This study’s objective was to examine the factors that influence Malaysian customers’ behavioral intention toward mobile banking. A detailed literature review was conducted in order to identify the critical factors that affect mobile banking users. The research model was based on the Technology Acceptance Model, investigating the additionally perceived risk. Primary data were collected from 384 generation Y bank customers. Structure equation modeling through Smart-PLS was used for data analysis. Results revealed that consumers’ behavioral intention was significantly and positively influenced by perceived usefulness and ease of use, while a significant negative relationship was found between consumers’ behavioral intention and perceived risk. The findings also revealed a mediating relationship of attitude between perceived usefulness, ease of use and risk, and behavioral intention to use mobile banking. The study provides appropriate guidelines to Malaysian banks and mobile banking application developers for the effective implementation and design of mobile banking services.
Since 1987, construction companies all over the world welcomed a system for quality management IS0 9001 which was created by the International Organization for standardization. This study aims to recognize the implementation intensity of essential elements of ISO 9001 and the key advantages of ISO 9001 in construction firms after implantation of these elements. Total 51 recognized Pakistani construction companies were considered and studied however the respondent rate remained 59%. Moreover, the analysis of data was done by Statistical Package for the Social Sciences (SPSS) version 27. The most significant advantages and essential elements of ISO 9001 are the results evaluated by the study. Total 34 basic aspects were identified from the previous literature review. The findings of the result showed that the implementation of ISO are very important in construction projects. Identification of current issues and removal of preventable credentials is found most important implementation. Advantages of ISO in the construction industry are Satisfaction of employees, Increment in the ratio of captivation new projects, Decrease in wastage of material and better contacts in global markets respectively. The study will advantage Pakistani construction companies in improving quality work, performance and interest of implementing ISO 9001 will be created in construction firms in regard to groom quality standards.
One important and well-known issue for the majority of construction projects such as buildings, roads, bridges, airports and many more projects all over the world is time and cost overrun. Project pricing and time period delay are also major issues. The current investigation is taking into consideration the mega construction projects in the provinces of Pakistan, looking into various components controlling and dominating time and cost overrun. A total of 29 factors were identified from literature work and one questionnaire was designed and distributed among 160 respondents. All collected data were analyzed by the average index method. Factors having value more than 3.6 were selected as main factors of cost and time overrun, and five factors were revealed to surpass this barrier. Time and cost overrun are of the leading financial mismanagement issues of the economy of Pakistan. This study will be helpful for stakeholders to control both cost and time overrun in the mega construction projects of Pakistan.
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