Users often fail to formulate their complex information needs in a single query. As a consequence, they may need to scan multiple result pages or reformulate their queries, which may be a frustrating experience. Alternatively, systems can improve user satisfaction by proactively asking questions of the users to clarify their information needs. Asking clarifying questions is especially important in conversational systems since they can only return a limited number of (often only one) result(s).In this paper, we formulate the task of asking clarifying questions in open-domain information-seeking conversational systems. To this end, we propose an offline evaluation methodology for the task and collect a dataset, called Qulac, through crowdsourcing. Our dataset is built on top of the TREC Web Track 2009-2012 data and consists of over 10K question-answer pairs for 198 TREC topics with 762 facets. Our experiments on an oracle model demonstrate that asking only one good question leads to over 170% retrieval performance improvement in terms of P@1, which clearly demonstrates the potential impact of the task. We further propose a retrieval framework consisting of three components: question retrieval, question selection, and document retrieval. In particular, our question selection model takes into account the original query and previous question-answer interactions while selecting the next question. Our model significantly outperforms competitive baselines. To foster research in this area, we have made Qulac publicly available.
Blog post opinion retrieval aims at finding blog posts that are relevant and opinionated about a user's query. In this paper we propose a simple probabilistic model for assigning relevant opinion scores to documents. The key problem is how to capture opinion expressions in the document, that are related to the query topic. Current solutions enrich general opinion lexicons by finding query-specific opinion lexicons using pseudo-relevance feedback on external corpora or the collection itself. In this paper we use a general opinion lexicon and propose using proximity information in order to capture opinion term relatedness to the query. We propose a proximity-based opinion propagation method to calculate the opinion density at each point in a document. The opinion density at the position of a query term in the document can then be considered as the probability of opinion about the query term at that position. The effect of different kernels for capturing the proximity is also discussed. Experimental results on the BLOG06 dataset show that the proposed method provides significant improvement over standard TREC baselines and achieves a 2.5% increase in MAP over the best performing run in the TREC 2008 blog track.
Sentiment analysis in Twitter is a field that has recently attracted research interest. Twitter is one of the most popular microblog platforms on which users can publish their thoughts and opinions. Sentiment analysis in Twitter tackles the problem of analyzing the tweets in terms of the opinion they express. This survey provides an overview of the topic by investigating and briefly describing the algorithms that have been proposed for sentiment analysis in Twitter. The presented studies are categorized according to the approach they follow. In addition, we discuss fields related to sentiment analysis in Twitter including Twitter opinion retrieval, tracking sentiments over time, irony detection, emotion detection, and tweet sentiment quantification, tasks that have recently attracted increasing attention. Resources that have been used in the Twitter sentiment analysis literature are also briefly presented. The main contributions of this survey include the presentation of the proposed approaches for sentiment analysis in Twitter, their categorization according to the technique they use, and the discussion of recent research trends of the topic and its related fields.
Personalisation is an important area in the field of IR that attempts to adapt ranking algorithms so that the results returned are tuned towards the searcher's interests. In this work we use query logs to build personalised ranking models in which user profiles are constructed based on the representation of clicked documents over a topic space. Instead of employing a human-generated ontology, we use novel latent topic models to determine these topics. Our experiments show that by subtly introducing user profiles as part of the ranking algorithm, rather than by re-ranking an existing list, we can provide personalised ranked lists of documents which improve significantly over a non-personalised baseline. Further examination shows that the performance of the personalised system is particularly good in cases where prior knowledge of the search query is limited.
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