In an era when health resources are increasingly constrained, international organisations are transitioning from directly managing health services to providing technical assistance (TA) to in-country owners of public health programmes. We define TA as: A dynamic, capacity-building process for designing or improving the quality, effectiveness, and efficiency of specific programmes, research, services, products, or systems’. TA can build sustainable capacities, strengthen health systems and support country ownership. However, our assessment of published evaluations found limited evidence for its effectiveness. We summarise socio-behavioural theories relevant to TA, review published evaluations and describe skills required for TA providers. We explore challenges to providing TA including cost effectiveness, knowledge management and sustaining TA systems. Lastly, we outline recommendations for structuring global TA systems. Considering its important role in global health, more rigorous evaluations of TA efforts should be given high priority.
This article summarizes discussions held during the workshop on the issue of the content of worker notification messages and related topics. The workshop itself involved a number of sessions where participants formed small groups. This article represents a distillation of the summary reports by the rapporteurs from each group. It is not intended as a complete review of this issue. Rather, it presents some of the concerns that arose during freewheeling discussions, with the idea that the points raised may help others to think about some of the issues involved.
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