It is a normal practice in all works of life to evaluate or assess the impacts or effects of policies made by individuals, groups and organizations, more especially, the public policies of governments. By assessing some of these policies, especially, nascent ones such as this one, gaps could be established between the policy framework and impacts such could create on the people or institutions which they are meant to serve. This could also serve as post critical analysis for the policy stakeholders. This study is set out to evaluate the public service outsourcing of the Federal Republic of Nigeria, using quality of service delivery questionnaires as the major assessment instrument. A descriptive survey research was adopted for the study, and correlation design as its method was used for data analysis. Pearson Moment Correlation Coefficient was used to determine its internal consistency. Three sets of questionnaire were designed to service the population sample size of 319 (Three Hundred and Nineteen) in the study areas. The SPSS assisted result from the study shows strong correlate of 0.828, at 0.01 level (2-tailed) between public service outsourcing and quality of service delivery.
Job motivation and satisfaction, since their discovery as critical elements in organization management had remained authors' study delight. A mere mention of them invokes different reactions from different persons. It has been observed that the controversy and ambiguity surrounding them as management constructs are persisting, especially, among the Nigerian organization managers. Many of such managers would wish to avoid their deployment in the management of their organizations in order not to be roped in such controversy, despite their critical importance. It has also been observed that most of the studies on the identified constructs were concluded based on different opinions (literature), instead of empirical generalization. This study is set out to empirically investigate the extent of the relationship between motivation and job satisfaction in order to establish their interchangeable or otherwise distinct management constructs. A descriptive survey research was adopted for this study, and correlation design as its method was used for the analysis of the data, which was collected through self designed questionnaire. Pearson Moment Correlation Coefficient was used to determine the internal data consistency. The study population is made up of 68 numbers of broad ranged managers in the study organisation. All the population constitutes the sample size. The study is highly significant, more especially, to the organization managers in Nigeria, who through this rational clarification shall form positive opinion about them, and deploy such appropriately in managing their organizations. The study shows strong correlate between job satisfaction and motivation. The study further shows that the two can be used interchangeably as management constructs. Based on the findings, this study recommends for their use as interchangeable management constructs.
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