Citizens are increasingly becoming an important source of geographic information, sometimes entering domains that had until recently been the exclusive realm of authoritative agencies. This activity has a very diverse character as it can, amongst other things, be active or passive, involve spatial or aspatial data and the data provided can be variable in terms of key attributes such as format, description and quality. Unsurprisingly, therefore, there are a variety of terms used to describe data arising from citizens. In this article, the expressions used to describe citizen sensing of geographic information are reviewed and their use over time explored, prior to categorizing them and highlighting key issues in the current state of the subject. The latter involved a review of 100 Internet sites with particular focus on their thematic topic, the nature of the data and issues such as incentives for contributors. This review suggests that most sites involve active rather than passive contribution, with citizens typically motivated by the desire to aid a worthy cause, often receiving little training. As such, this article provides a snapshot of the role of citizens in crowdsourcing geographic information and a guide to the current status of this rapidly emerging and evolving subject.

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Abstract:With the development of location-aware devices and the success and high use of Web 2.0 techniques, citizens are able to act as sensors by contributing geographic information. In this context, data quality is an important aspect that should be taken into account when using this source of data for different purposes. The goal of the paper is to analyze the quality of crowdsourced data and to study its evolution over time. We propose two types of approaches: (1) use the intrinsic characteristics of the crowdsourced datasets; or (2) evaluate crowdsourced Points of Interest (POIs) using external datasets (i.e., authoritative reference or other crowdsourced datasets), and two different methods for each approach. The potential of the combination of these approaches is then demonstrated, to overcome the limitations associated with each individual method. In this paper, we focus on POIs and places coming from the very successful crowdsourcing project: OpenStreetMap. The results show that the proposed approaches are complementary in assessing data quality. The positive results obtained for data matching show that the analysis of data quality through automatic data matching is possible but considerable effort and attention are needed for schema matching given the heterogeneity of OSM and the representation of authoritative datasets. For the features studied, it can be noted that change over time is sometimes due to disagreements between contributors, but in most cases the change improves the quality of the data.

The perspective of European National Mapping Agencies (NMA) on the role of citizen sensing in map production was explored. The NMAs varied greatly in their engagement with the community generating volunteered geographic information (VGI) and in their future plans. From an assessment of NMA standard practices, it was evident that much VGI was acquired with a positional accuracy that, while less than that typically acquired by NMAs, actually exceeded the requirements of the nominal data capture scale used by most NMAs. Opportunities for VGI use in map revision and updating were evident, especially for agencies that use a continuous rather than cyclical updating policy. Some NMAs had also developed systems to engage with citizen sensors and examples are discussed. Only rarely was VGI used to collect data on features beyond the standard set used by the NMAs. The potential role of citizen sensing and so its current scale of use by NMAs is limited by a series of concerns, notably relating to issues of data quality, the nature and motivation of the contributors, legal issues, the sustainability of data source, and employment fears of NMA staff. Possible priorities for future research and development are identified to help ensure that the potential of VGI in mapping is realized.