PurposeThe COVID-19 pandemic has had a significant and worldwide influence on healthcare delivery, and it has significantly increased the pace at which digital technology is being used. Blockchain, one of these developing digital technologies, is distinguished by a number of properties. This study focuses on a blockchain-enabled healthcare supply chain. The purpose of this work is to investigate how blockchain technology (BCT) benefits the performance of healthcare supply chain management (HSCM).Design/methodology/approachThe present study is based on the empirical research. Blockchain Technology (BCT), Healthcare Sustainable Supply Chain Practices (HSSCP), Healthcare Supply Chain Performance (HSCP) and Stakeholders’ Involvement (SI) practices are identified from the literature review and hypotheses are framed to check their interrelationship. For testing of hypothesis, a questionnaire was developed. Data collection was done by healthcare professionals via Google docs. The IBM SPSS version 22.0 was used to analyze the data and IBM SPSS AMOS 22.0 software was used for the development of structural modal. The data was collected through the Google form from the stakeholders of healthcare sector and analyzed through Structural Equation Modelling.FindingsThis research is focused on adoption of BCT enabled Healthcare Sustainable Supply Chain to improve HSCP. From the result, it had been found that BCT is positively effecting the stakeholder's involvement (SI) and HSSCP practices. Cumulatively, they positively impact the performance of HSCP. From this study, it is found that adoption of BCT enabled Healthcare Sustainable Supply Chain succours to combat COVID-19 situation.Originality/valueThis study attempts to show the potential benefits of the adoption of BCT enabled HSSCP to improve HSCP.
Water supply services in urban India are essential functions of urban local bodies or municipalities. These services are mostly perceived as unsatisfactory across urban centres and the sector is widely perceived to be misgoverned with large number of municipalities making financial losses. However, this common perception of inefficient services has not much scientific basis as the efficiencies of these services are not measured. This paper, therefore, attempts to evolve a framework for evaluating the relative inefficiencies of water supply services and applies a non-parametric approach, data envelopment analysis (DEA), to 20 urban centres in the state of Madhya Pradesh in India, by applying three different models. The results of the analysis indicate that there are significant inefficiencies amongst the various municipalities that supply water. It was found that larger cities exhibit better efficiencies than smaller ones, requiring policy interventions. However, even the larger municipalities need restructuring and downsizing of their operations to be more efficient. DEA results also show that significant savings with respect to operating expenditures, staff and non-revenue water are actually possible if best practices are adopted. The paper discusses the results of the study in the context of policy issues that are relevant from a developing country perspective.
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