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The Internet is used across a range of disciplines to conduct qualitative research, and qualitative psychologists are increasingly turning to the Internet as a medium for conducting interviews. In this article, we explore the first author's experience of conducting synchronous online interviews using instant messaging or 'chat' software. We highlight the costs and benefits of conducting online interviews and reflect on the development of a rapport with participants within this medium. In particular, we consider how researchers can attempt to make online interviewing less abrupt and more conversational, how researchers can demonstrate 'listening' and how insider/outsider status of the interviewer affects interaction within online interviews.The Internet is increasingly being used within qualitative research across a range of disciplines, and there is a growing literature about 'computer-mediated', 'online' and 'Internet' research methods (see, e.g.
Online forums provide a wealth of publicly accessible data and have proven particularly useful for critical psychologists wishing to examine naturalistic data on a wide range of social phenomena. This article begins by considering the use of online discussion forums for critical discursive psychological research and outlines ethical debates regarding their use (particularly in light of past and current British Psychological Society guidelines). To demonstrate how such data can be used in critical psychology I provide an illustrative example of a discursive analysis of a single online discussion thread taken from a diabetes newsgroup that examines anti-social online behaviours in the form of "trolling," "flaming," and heterosexism.
In this article we contribute to the expansion of lesbian, gay, bisexual, transgender and queer (LGBTQ) health psychology beyond the confines of sexual health by examining the experiences of lesbian, gay and bisexual people living with non-HIV related chronic illness. Using a (predominantly) qualitative online survey, the perspectives of 190 LGB people with 52 different chronic illnesses from eight countries were collected. The five most commonly reported physical conditions were arthritis, hypertension, diabetes, asthma and chronic fatigue syndrome. Our analysis focuses on four themes within participants’ written comments: (1) ableism within LGBT communities; (2) isolation from LGBT communities and other LGB people living with chronic illness; (3) heteronormativity within sources of information and support and; (4) homophobia from healthcare professionals. We conclude by suggesting that LGBTQ psychology could usefully draw on critical health psychology principles and frameworks to explore non-heterosexual’s lived experiences of chronic illness, and also that there remains a need for specifically targeted support groups and services for LGB people with chronic illnesses.
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